Why do my cards keep getting declined?
If your cards are declined and are unable to proceed with the payment, don't panic. You can use PayPal or Google Pay as alternate payment methods. This article will walk you through the process. Go to Services Page and the link will point you to this website: Services page Find one month pSome readersWhy are videos not playing?
There are some possibilities to explain why recordings are not playing on your end. Vimeo is blocked in your area (Indonesia specifically). Use a VPN. Vimeo might be temporarily down - you can confirm this by going to https://vimeostatus.com/. Your Internet connection might be experiencing some issues. If you get the "Because of Privacy settings this video cannot be played here" message, try using a private/incognito window or a different browser. If you are getting a message liFew readersMobile App
Known Issues We are aware of the following bugs and are working to fix them: Android - Stuck on GregMat Logo Please contact support. Flashcards/Mountain Items are missing Go to Settings Sign Out Sign in Again The app should then say "setting up" and try fetching the definitions again. Stuck on Loading (Spinning Circle) iOS Please uninstall and reinstall the app. Android Please try uninstalling and reinstalling the app. This doesn't work on some deviceFew readersOther common issues
I don't see a video when I should be? This is related to students not knowing what to do when they visit https://www.gregmat.com/class/quant-flashcard-quiz-3-solutions-to-final-three-questions (amongst others) and are met by a blank screen. There's a bug, and the workaround for this to simply click on the blank space, and the video will pop up. Blank Space Bug There's a fault with aFew readersI'm Having Trouble Staying Logged In
Some users have an issue where the they cannot get/stay signed in. There are a variety of reasons for this, but these are some of the common ways that we have found to resolve the issue. Try Using Incognito/Private Mode Clear the Cache Check for Console Errors During Login Use a VPN Contact Us Try Using Incognito/Private Mode Try opening a PriFew readersHow to reset GregMat completely
(https://storage.crisp.chat/users/hFew readers